• Customers
    • Customer Account
    • Customer Centres
    • Booking an appointment
    • Water tariffs and sewage charges
    • Quality of water
    • Failures and scheduled shutdowns
    • Reading of water meters
    • Downloads
  • About us
    • General Information
    • Company Bodies
    • GDPR
    • Social responsibility
  • Services
  • Media
    • Contact for media
    • Latest News
    • Press Releases
    • Journal
    • Annual Reports
    • Press Kit
  • Career
    • Work at SmVaK
    • Open positions
    • For students
  • Contacts
  • Search
  • Book an appointment
  • Customer Account
  • Menu
800 292 400Customer Helpline working days 7:30 - 17:00
800 292 300Emergency service nonstop
High-quality drinking water for more than one million people in the Moravian‑Silesian and Olomouc regions
High-quality drinking water for more than one million people in the Moravian‑Silesian and Olomouc regions
We collect and treat wastewater for nearly half a million people
We collect and treat wastewater for nearly half a million people
We provide a wide range of high-quality services. Customer satisfaction is our priority
We provide a wide range of high-quality services. Customer satisfaction is our priority
Water meter readings
Documentation Department
Quality of water
Failures and scheduled shutdowns
Compliance programme
Other Services for Customers

Latest News

Annual Report 2023 published
29. 4. 2024

Annual Report 2023 published

SmVaK Ostrava’s water meter readings modified
17. 3. 2020

SmVaK Ostrava’s water meter readings modified

Client centres and sales points of SmVaK Ostrava closed until further notice
16. 3. 2020

Client centres and sales points of SmVaK Ostrava closed until further notice

SmVaK Ostrava: Water from mountains as a source of clean power
13. 2. 2020

SmVaK Ostrava: Water from mountains as a source of clean power

More than CZK 683 million in the 2020 capex plan. Water tariff remains below the countrywide average price
26. 11. 2019

More than CZK 683 million in the 2020 capex plan. Water tariff remains below the countrywide average price

Customer Helpline
Customer Account
Book an appointment
Documentation Department
Quality of water
Ethical channel
Book your appointment in less than a minute

We are here for you! The Customer Centres and the Water Connection Application Department are open for contact with customers. Use our comfortable reservation system.

Book an appointment
Customers
  • Water tariffs and sewage charges
  • Failures and scheduled shutdowns
  • Downloads
  • GDPR
  • Contact us
Company
  • General information
  • Our services
  • Social responsibility
  • Media
  • Career
ISO: 9001ISO: 9001, 14001, 45001ISO: 14001ISO: 45001
© Severomoravské vodovody a kanalizace Ostrava a.s.CookiesMade with ♥️ by Praguebest