Registered office
Severomoravské vodovody a kanalizace Ostrava a.s.
Address : | 28. října 1235/169, Mariánské Hory, 709 00 Ostrava |
ID : | 45193665 |
VAT ID : | CZ45193665 |
Call centre: | 800 292 400 |
Emergency service: | 800 292 300 |
Fax : | +420 596 624 205 |
Email : | smvak@smvak.cz |
Data mailbox : | 4xff9pv |
The company is entered in the Commercial Register kept at the Regional Court of Ostrava, Section B, File 347
Customer Centre and Business Points
Territory:
The North Moravia and Silesia:
SmVaK Ostrava supplies the drinking water to public water systems in Ostrava, Studénka, Hlučín, Hranice, in Jastrzębie – Zdrój (Poland) and in some other towns and villages. SmVaK Ostrava operates more than 80 water plants for towns and villages in the region.
What can I do in the Customer Centre? - To sign contracts and amendments to contracts
- To make changes in water/wastewater tariff data
- To discuss the bills and draft a request for a instalment schedule
- To pay the water/wastewater bills and other charges
- To submit claims relating SmVaK’s activities
- To apply for installation of a water/wastewater service pipe
- To submit a request on technical specification for different construction projects
- To place an order for installation or repair of a water/wastewater service pipe
- To place an order for special services (disposal of contents of cesspools/septic sumps, supply of water in a cistern truck...)
- To ask for information about quality of water
What can I do in a Business Point?
- To make changes in water/wastewater tariff data
- To discuss the bills and draft a request for a instalment schedule
- To pay the water/wastewater bills and other charges
- To submit claims relating SmVaK’s activities
- To submit a request for installation of a water/wastewater service pipe
- To apply for technical specification for different construction projects
- To place an order for installation or repair of a water/wastewater service pipe
- To place an order for special services (disposal of contents of cesspools/septic sumps, supply of water in a cistern truck...)
- To ask for information needed for a new contract